Water Damage

When disaster strikes such as a washing machine overflow, bath overflow, burst pipe, rainwater from balcony etc, water damage restoration procedures must be followed. It is not as simple as just sucking up the water and cleaning the carpet and letting the area dry naturally.


It is not the wet carpet that is the problem it is the underlay and the wood or concrete floor that needs to be dried.

If the underlay is not dried or replaced you will end up with mould and odour problems. Our procedure for wet carpet is as follows.

Call out to the premises and extract water using powerful vacuum extraction machinery.

Apply browning treatment to carpet to prevent water stains.

Move furniture on to foam blocks to avoid further damage.

Lift corner of carpet and inspect for damage underneath carpet.

Install drying equipment such as air movers and / or dehumidifiers and leave these on site until area is dry.

Call back to premises on daily basis to check drying progress.

Relay carpet and underlay when dry.

Steam clean and deodorise carpet on completion of restoration.

Notes on water restoration:

An area such as a bedroom will normally take between 24-48 hours to dry completely using drying equipment. When a premises has been affected by sewage overflow we do not attempt carpet restoration. The carpet and underlay must be removed from the premises and disposed and the flooring treated and deodorised. Australian Standards does not allow restoration of sewage damaged carpets.

Water Damage Glenwood Water Damage Toongabbie Water Damage Seven Hills
Water Damage Blacktown Water Damage Doonside Water Damage Rooty hill
Water Damage Parramatta Water Damage Northmead Water Damage North Rocks
Water Damage kings langley Water Damage Acacia Gardens Water Damage The Ponds
Water Damage Kellyville Water Damage Rouse Hill Water Damage Windsor
Water Damage Quakers Hill Water Damage Marayong Water Damage Baulkham Hills
Water Damage Bella Vista Water Damage Castle Hill Water Damage Dural
  **If your suburb is not mentioned and you are close to one of the localities mentioned, call us and we will try to arrange something suitable.